**1) What is the minimum dimension of the hatch for a correct installation?**

The Lower part of the hatch must be at least 3 cm far from any perimeter walls for the installation. The minimum dimensions of the hatch change depending on the model selected: Pantograph Loft Ladder is available in the minimum size of 45x70 cm. Motorized Pantograph Loft Ladder is available in the minimum size of 60x90 cm. Folding Loft Ladder is available in the minimum size of 50x90 cm. Motorized Pantograph Mezzanine Loft Ladder is available in the minimum size of 64x90 cm. Pantograph Wall Ladder is available in the minimum size of 50x80 cm. Motorized Pantograph Wall Ladder is available in the minimum size of 80x90 cm. Pantograph Terrace Loft Ladder is available in the minimum size of 60x70. Motorized Pantograph Terrace Loft Ladder is available in the minimum size of 60x90. Folding Terrace Loft ladder is available in the minimum size of 60x90.

**2) How can I modify the height of the stair case pack ?**

It is not allowed to modify or tamper the staircase pack and all it's components. The ceiling height, will be notified when ordering, to avoid serious consequences to people or things. It is not recommended to modify the staircase pack because it is essential to know the ceiling height measurements before ordering. All the stairs to measure the ceiling height will be assembled in our factory, respecting the established inclinations and the maximum load tests at the center of the ramp.

**3) Is it allowed to install a loft ladder in workplaces?**

You can only use the loft ladders for civil reasons. The folding loft ladder is the only one to allow professional staff to use it. For technicians like elevator/machines, inspections or checks/maintenance. However we advise to respect the Ispels regulation making the hatch 80x120 cm

**4) Can the ladder be walled on the ceiling?**

It is forbidden to use concrete or drill the frame. A correct installation of the ladder expects, once leveled, the mechanical fixing using the four brackets supplied in the original packaging and the use of polyurethane foam on the perimeter part between the top floor and the frame. This the procedure will also allow you to have thermal insulation

**5) When is it possible to installed the loft ladder?**

It is only possible after having finished the work, in particular the pavement. We do not advice to use the ladder to finish the work on the upper/lover floor.

**6) Can the ladder be installed outside?**

Loft ladders are born for internal use. The exception is made only for the terrace version, because it is provided with a galvanized upper roof which allows access the external terrace. All the other ladder cannot be installed for external use.

**7) How can I install the handrail correctly?**

The ladder will be removed from the original packaging. It will be anchored and installed on the hatch and the pantograph will be totally extended. At this point we suggest reading the instructions attached to the product that clearly show the anchor points of the handrail. The only exception is made for the motorized version where the and rail " if expected" is installed in the process of purchasing n our factory.

**8) What does ceiling height mean?**

The ceiling height is the measurement in centimeters that need to be taken straight from the lower floor to the ceiling, ( therefore excluding the thickness of the ceiling ). It is essential to know the ceiling height for the following versions: Pantograph loft ladder, Folding loft ladder, Terrace loft ladder, Motorized loft ladder ( excluding Manual and Motorized wall ). The ceiling height will be given when ordering, to avoid serious consequences to people or things. Check as per technical manuals the overall dimensions during the functioning and the floor-space, to avoid undesired collisions.

**9) What does the height from the bottom floor to the upper floor mean?**

The ceiling height is the measurement in centimeters that need to be taken straight from the lower floor to the upper floor. It is essential to know the ceiling height for the following versions: Pantograph Wall ladder, Motorized Wall ladder. The ceiling straight height will be given when ordering, to avoid serious consequences to people or things. Check as per technical manuals the overall dimensions during the functioning and the floor-space, to avoid undesired collisions.

**10) Is there a need for experts for the installation?**

All the loft ladder are sold assembled and ready to be installed. Must have the hatch free to apply the chosen ladder. Once the ladder positioned on the hatch, the ladder can be used safely. We suggest reading the attached manual and apply good man safety regulations. Help of a second person makes the installation esier and safer.

**11) How should the hatch where to insert the staircase be?**

The hatch must be distant from any perimeter walls of at least 3cm for the installation. The hatch will be as much as possible squared. The upper part will have the four corners free, for the installation of the " L " brackets as a support of the ladder to the wall.

**12) Is it possible to install the Mezzanine Ladder on a wooden beam?**

Surely it is, anchoring the fixed bracket supplied to the wooden beam with the fischer not supplied, therefore the mezzanine will be anchored on the fixed bracket.

**13) What maximum height can I reach to?**

With the Pantograph Ladder Manual or Motorized version the maximum height achievable is 350 cm. With the folding ladder the maximum height achievable is 450 cm.